Building Lasting Relationships – One Project At a Time!
We Believe that Communication is Key
At Shakespeare Home Improvement we understand remodeling projects can be stressful and much of that stress can be eliminated with proper communication. That’s why we keep in touch with our clients on a daily basis during every stage of the project. We communicate with you what’s already been done and what’s coming next. Plus, we’re always available throughout your project to answer all of your questions to keep things running smoothly.
We Believe in Giving You Peace of Mind
Shakespeare Home Improvement is locally owned and operated and has been serving residential customers throughout Lancaster County, PA since 1998. You can have confidence in our full-service remodeling contractor team of highly qualified professionals.
There is no need for you, the customer, to hire multiple contractors such as plumbers or electricians. Shakespeare does all of this work for you, creating a seamless workflow.
Whether you want to give your kitchen or bathroom a facelift, add an addition or transform your basement into the ultimate home theater, we can handle every detail of your project from start to finish!
We are so confident in the quality of our services, that we stand behind all our work by providing a full 2-year workmanship warranty.
Our Pricing Pledge
We understand that our customers will have many choices for contractors to create the space of their dreams. We also understand that cost is always one of the top priorities in the decision-making process. Therefore, we offer our “Pricing Pledge”, which guarantees that we will meet or beat our competitor’s pricing when all things are compared equal. Ask your salesman for details.
Market Driven Pricing — If you are comparing similar projects with equal quality components with our competition, we will perform market research of our competition pricing. This is to ensure we give the customer the very best competitive pricing. We do the homework for you!
We have an Excellent Customer Referral Program!
Shakespeare Home Improvement Co. prides itself that a large part of our success is our happy customers referring us to family and friends. We have one of the highest referral and repeat customer ratings in the area. Since we appreciate this enormously, we believe that such loyalty should be rewarded.
We offer a $50 gift card to our customers who refer us and when that referral results in a signed contract.* We also offer your family and friends a $25 gift card because we appreciate them as a new customer.** If you would prefer, we can also donate this amount to the charity of choice in your name.
Thank you for trusting us with your home improvement needs and helping us to spread the word!
*Referring previous customer name must be mentioned at initial scheduling of appointment. AND the referral must result in a signed contract by the referred party
** Not valid on previously quoted contracts.
We Specialize in 3 Areas to Provide Top-notch Services:
1. Design-Build Specialty
Design-Build is defined as: “a project delivery system by which the owner contracts with a single entity for the design and construction services of a project known as the design–build contractor.”
The advantage to the design-build process is the single direct line of communication between the owner and the designer/builder. This leaves no room for interpretation errors with the owner’s requests. Typically, this allows for “fast-tracking” of the job with multiple aspects running simultaneously.
2. Aging in Place Specialty
Aging in place is defined as: “the ability to live in one’s own home and community safely, independently, and comfortably, regardless of age, income, or ability level.”
The goal of anyone considering “aging in place” should be to maintain and ultimately improve their quality of life. Whether you’d like to explore options for one-floor living, redesign a bathroom, or relocate a bedroom, Shakespeare can help you.
We are experts in this field and have helped many homeowners achieve the dream of remaining in their home despite changing ability levels.
3. Design Assistance
Our team, as well as the vendors we work with, will be there for various steps of the design process. They will work with you to develop solutions that are safe, functional, attractive, and meet all your needs.
Whether you need help deciding on the right lighting, flooring, countertops, fixtures, tile, etc, we can help you.
Additionally, if you decide to contract with us for any remodeling project, Shakespeare offers complimentary interior design assistance to our customers. We are here to help you, making interior design decisions easier. Unlike some of our competitors, we offer this service to help ensure that your space is designed to reflect your unique style.
OUR MISSION STATEMENT
Shakespeare Home Improvement Company’s mission is to maintain the highest levels of professionalism, integrity, honesty and fairness in our relationships with our customers, our employees, and our suppliers. Our pledge is to establish lasting relationships with our customers by exceeding their expectations and gaining their trust through exceptional performance by every member of our home improvement team.