President/Director of Sales
Hello, my name is Brian Thomas. I grew up in southern Lancaster County and have lived in the area all of my life. I have over 25 years of experience in home improvement and absolutely love this business and meeting the most amazing people. My goal is to always provide my customers with a dedicated team of professionals and the highest quality products to achieve their home improvement dreams. I have one daughter who has given us two beautiful grandsons that keep me very busy. We share our home with our two spoiled rotten cockapoos. In my spare time, I love spending time with my family, being in the outdoors, working on projects around my home, and cooking for family and friends.
Hello, my name is Crystal Roten. I joined Shakespeare in December 2003 as a bookkeeper and moved into the role of office manager in 2011. I was born in Hershey and moved to Lancaster when I was 3. I graduated from Penn Manor High School where I studied business and accounting. I enjoy spending time with my three wonderful children, ages 17 – 22, and traveling to visit my son in the Air Force. Along with my daughter, I have travelled almost half of the United States with plans to visit the West Coast on future adventures. I enjoy spending time with my family and friends, cuddling with the family dog Kacie, knitting/crocheting, and decorating my home with repurposed/functional items.
Hi, my name is Jessica Bair and I have lived in Lancaster County all of my life. I am a graduate of the Art Institute of York and have been employed in the design field for over five years. I decided to pursue design through experiences with my grandfather who was an architect and artist. My design philosophy that I strive to achieve is to turn my client’s house into the home of their dreams. I love finding new and old objects to achieve repurpose design. My hobbies are drawing and arts & crafts. I have a Maine Coon cat named Leo whom I adore.
Hello, my name is Michelle Waselko. I grew up and currently live in Lancaster County, PA. I graduated from Conestoga Valley High School and went to college in New Hampshire. I have one daughter and a spoiled Chihuahua. I previously was a case manager in nursing and am now pursuing a career in managing projects. I love working with customers and strive to provide ongoing excellent customer service. In my free time I love to be active and go hiking, go biking, and to garden.
Hi! My name is Abigail Dahms. I was born in Laconia, NH and moved down here to Lancaster County, PA when I was just a baby and have lived here ever since. I am currently enrolled in York College of Pennsylvania as a Professional Writing Major. I joined Shakespeare in June of 2017 to manage social media, blogs, project photography, and any other marketing projects. I’ve ridden horses since I was eight years old; and I currently own a horse named Lily who I got back in April off the race track and hope to give her a second career that she will love. I also love to draw, go hiking, go kayaking, and many other activities on the weekends.