Brian Thomas
President/Director of Sales
Hello, my name is Brian Thomas. I grew up in southern Lancaster County and have lived in the area all of my life. I have over 25 years of experience in home improvement and absolutely love this business and meeting the most amazing people. My goal is to always provide my customers with a dedicated team of professionals and the highest quality products to achieve their home improvement dreams. I have one daughter who has given us two beautiful grandsons that keep me very busy. We share our home with our two spoiled rotten cockapoos. In my spare time, I love spending time with my family, being in the outdoors, working on projects around my home, and cooking for family and friends.
Crystal Roten
Office Manager
Hello, my name is Crystal Roten. I joined Shakespeare in December 2003 as a bookkeeper and moved into the role of office manager in 2011. I was born in Hershey and moved to Lancaster when I was 3. I graduated from Penn Manor High School where I studied business and accounting. I enjoy spending time with my three wonderful children, ages 17 – 22, and traveling to visit my son in the Air Force. Along with my daughter, I have travelled almost half of the United States with plans to visit the West Coast on future adventures. I enjoy spending time with my family and friends, cuddling with the family dog Kacie, knitting/crocheting, and decorating my home with repurposed/functional items.
Jessica Bair
Interior Designer
Hi, my name is Jessica Bair and I have lived in Lancaster County all of my life. I am a graduate of the Art Institute of York and have been employed in the design field for over five years. I decided to pursue design through experiences with my grandfather who was an architect and artist. My design philosophy that I strive to achieve is to turn my client’s house into the home of their dreams. I love finding new and old objects to achieve repurpose design. My hobbies are drawing and arts & crafts. I have a Maine Coon cat named Leo whom I adore.
Michelle Waselko
Project Administrator
Hello, my name is Michelle Waselko. I grew up and currently live in Lancaster County, PA. I graduated from Conestoga Valley High School and went to college in New Hampshire. I have one daughter and a spoiled Chihuahua. I previously was a case manager in nursing and am now pursuing a career in managing projects. I love working with customers and strive to provide ongoing excellent customer service. In my free time I love to be active and go hiking, go biking, and to garden.
Abigail Dahms
Marketing Specialist
Hi! My name is Abigail Dahms. I was born in Laconia, NH and moved down here to Lancaster County, PA when I was just a baby and have lived here ever since. I am currently enrolled in York College of Pennsylvania as a Professional Writing Major. I joined Shakespeare in June of 2017 to manage social media, blogs, project photography, and any other marketing projects. I’ve ridden horses since I was eight years old; and I currently own a horse named Lily who I got back in April off the race track and hope to give her a second career that she will love. I also love to draw, go hiking, go kayaking, and many other activities on the weekends.