Brian Thomas
President/Director of Sales
Hello, my name is Brian Thomas. I grew up in southern Lancaster County and have lived in the area all of my life. I have over 25 years of experience in home improvement and absolutely love this business and meeting the most amazing people. My goal is to always provide my customers with a dedicated team of professionals and the highest quality products to achieve their home improvement dreams. I am married and have one daughter who has given us two beautiful grandsons that keep me very busy. We share our home with our two spoiled rotten cockapoos. In my spare time, I love spending time with my family, being in the outdoors, working on projects around my home, and cooking for family and friends.
Crystal Roten
Office Manager
Hello, my name is Crystal Roten. I joined Shakespeare in December 2003 as a bookkeeper and moved into the role of office manager in 2011. I was born in Hershey and moved to Lancaster when I was 3. I graduated from Penn Manor High School where I studied business and accounting. I enjoy spending time with my three wonderful children, ages 17 – 22, and traveling to visit my son in the Air Force. Along with my daughter, I have travelled almost half of the United States with plans to visit the West Coast on future adventures. I enjoy spending time with my family and friends, cuddling with the family dog Kacie, knitting/crocheting, and decorating my home with repurposed/functional items.
Jessica Bair
Interior Designer
Hi, my name is Jessica Bair and I have lived in Lancaster County all of my life. I am a graduate of the Art Institute of York and have been employed in the design field for over five years. I decided to pursue design through experiences with my grandfather who was an architect and artist. My design philosophy that I strive to achieve is to turn my client’s house into the home of their dreams. I love finding new and old objects to achieve repurpose design. My hobbies are drawing and arts & crafts. I have a Maine Coon cat named Leo whom I adore.
Mark Motter
Kitchen/Bathroom Designer
Hi, my name is Mark Motter and I was born and raised on the Eastern Shores of Maryland. I came to Lancaster County in 2004 to pursue my passion for flying and skydiving. I have three grown daughters who all live in different areas of Pennsylvania. I have worked in several sectors of the construction industry but the bulk of my experience is in kitchen and bathroom design. I have been designing beautiful kitchens and bathrooms since 1992 and came on board with Shakespeare in 2012 as their kitchen/bathroom designer. I highly respect Shakespeare’s experience in kitchen and bathroom remodeling, and I feel like it is a great fit for everyone.